Embroiderers' Guild Bookshop - how to order

Online

Add books to your shopping basket - when you're ready to order, click on 'Go To Checkout' in the basket sidebar. If you have JavaScript enabled you will see the sidebar in the bookshop whenever there are items in your basket. (If you have JavaScript disabled you won't see the basket sidebar). You can also view your basket and proceed to the checkout by clicking the basket icon at the top of any page in the bookshop or elsewhere on the site.

If you prefer, you can use the online system to create an order to post or fax: just select 'Printable order to fax/post' when you get to the checkout.

By Phone

Monday - Friday, 9.30am - 5.00pm. Please have your credit card details ready.

+44 (0)20 8943 1229 extn 37

By Post

Use the online system (see above), or print and complete an order form, and send together with your payment to:

Embroiderers' Guild Bookshop
Apartment 41
Hampton Court Palace
Surrey
KT8 9AU
UK

By Fax

Use the online system (see above), or print and complete an order form, and fax any day of the week, 24 hours a day.

+44 (0)20 8977 9882

Methods of Payment

We require payment either by credit/debit card or cheques in £ sterling (GBP), made payable to EG Enterprises Ltd. Visa, Mastercard and Maestro (UK only) accepted. No currency cheques accepted. Please do not post cash.

Delivery Times and Costs

We aim to send all orders as soon as possible, but please allow 28 days before enquiring if you have not received your order. If your order is likely to be delayed beyond this time due to availability of items ordered, we will contact you.

For postage costs, please see our Delivery Policy.

Special Offers and Promotions

If you have a promotional code for a book, please enter it in the comments box near the end of the order form when you place your order. Please note that the order total at the checkout will not adjust to show the promotional price, but we will apply the promotional price for your valid code when we charge your card before despatching your order.

Availability

Titles that are flagged as 'NEW' are considered to be new titles included since our last paper catalogue - whilst they may generally have been published in the last year, this may not necessarily be the case. Price and availability may be subject to change. We will contact you if this affects your order.

The bookshop at Hampton Court

You can visit the bookshop at Hampton Court on weekdays, 10.00am to 4.30pm. Please always telephone first to make sure that the shop will be open (particularly if you are making a special journey), as occasionally we have to close because of unforeseen circumstances.

Queries

We are more than happy to answer any queries you may have - please contact us via any of the methods mentioned here.

Is there a book you would like but can't see on the web site?

Please with as many of the following details as possible, and we will be happy to try and find it for you:

Terms and Conditions

More information, including our Delivery and Returns Policies, can be found in the Terms and Conditions

Every book purchased from the Embroiderers' Guild Bookshop helps us to promote embroidery and provide access to the Guild's resources and skills for the benefit of the whole community. If you would like to find out more about the Embroiderers' Guild and its activities, or would like information on how to join, please explore our web site or .